Thank you for shopping at Ass_sources. We value your trust and want to ensure that you have a smooth and satisfying shopping experience.
We accept refund or exchange requests only for products that are defective, damaged, or not as described. To be eligible for a refund:
The item must be unused and in the same condition that you received it.
The item must be returned in its original packaging.
You must request a refund within 3 days of receiving your order.
Certain items are not eligible for refunds, including:
Products that have been damaged due to misuse or mishandling.
Items purchased during sales or promotions (unless defective).
Accessories, cables, and batteries once opened.
Once your return is received and inspected, we will notify you via email or phone about the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days, and a credit will automatically be applied to your original payment method.
In case of exchange, the replacement item will be shipped to you at no additional cost (for approved claims).
Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund amount (unless the product was defective or sent in error).